What is the difference between live-in care and 24/7 home care in New York?
These two terms get used interchangeably, but they describe different levels of service. Live-in care means a caregiver resides in the home — they're present throughout the day, available to assist with meals, mobility, personal care, medication reminders, and companionship. At night, they're entitled to a sleep break, which is standard under New York labor guidelines. They're still in the home and can respond if something urgent happens, but they're not expected to be actively working around the clock.
24/7 care — sometimes called around-the-clock care — uses rotating caregivers in shifts so that someone is awake and actively working at all hours. It's appropriate for clients with higher medical complexity, significant nighttime needs, or conditions like advanced dementia where nighttime wandering is a real concern. It's also more expensive, typically running significantly higher per month than live-in care.
During the free in-home assessment, our clinical team can help you figure out which model actually fits your parent's situation. Many families in Baldwin assume they need 24/7 shift care when live-in care is genuinely sufficient — and understanding that distinction before you commit can make a real difference in what the arrangement looks like long-term.