Getting started is deliberately simple. One call or one online request, and a care coordinator walks you through the questions that matter, what your parent needs help with, when the risky hours are, and who else is involved in their care. No obligation and no pressure to decide on the spot.
From there, we conduct a free in-home assessment. This is where the care plan gets built, not from a generic template, but from what your parent's home actually looks like and what their specific needs are. In Larchmont, where many homes are colonials and Tudors on leafy village streets near the Sound, that often means looking hard at stairs, bathrooms, and the routes your parent walks every day. If fall risk is a concern, we identify specific hazards before they become emergencies.
From assessment to first visit is typically a matter of days, not weeks, and often just 24 hours. Your care coordinator confirms the schedule, introduces the senior caregiver, and stays on the case afterward, adjusting hours, swapping coverage when life intervenes, and looping in the supervising nurse as needs evolve.