What should I do when my parent is discharged from NUMC and needs home care?
The discharge process at Nassau University Medical Center moves on a fixed timeline, and families are often caught off guard by how quickly it happens. The hospital's discharge planning team will typically flag what level of care your parent needs post-discharge, but arranging that care is on the family. That's where having an agency already lined up makes a significant difference.
When you contact us, our team can schedule an in-home assessment and, after that visit, typically refer a caregiver within 24 hours. That speed matters when you're working around a discharge date that isn't negotiable. The care plan is built by a Registered Nurse based on your parent's actual medical situation, not a generic template, so the caregiver showing up on day one already understands what they're walking into.
If your parent is transitioning out of A. Holly Patterson Extended Care Facility on the same campus, the same process applies. Call early, even before the discharge date is confirmed, so there's no gap in care.