Coordinador(a) de Cuidado de Pacientes / Spanish Patient Care Coordinator

About the Job

Axzons Homecare está buscando un(a) Coordinador(a) de Cuidado de Pacientes altamente motivado(a), enérgico(a) y orientado(a) al crecimiento para unirse a nuestro equipo en la oficina de West Hempstead. Este puesto es fundamental para incrementar el número de pacientes, fortalecer relaciones con la comunidad hispana y asegurar una experiencia excelente para pacientes y cuidadores. Requiere fluidez total en español (obligatorio) e inglés básico/intermedio (obligatorio). — Axzons Homecare is looking for a highly motivated, energetic, growth-oriented Patient Care Coordinator for our West Hempstead office. The role supports patient-census growth, relationships with the Hispanic community, and clear communication with patients, families, and caregivers.

Responsibilities

• Serve as the liaison between patients, families, caregivers, and the agency.
• Help grow patient census through referrals, community visits, and relationships with Hispanic community leaders, families, and organizations.
• Communicate actively, clearly, and warmly with patients, caregivers, and agency staff.
• Make calls, follow up, and coordinate services.
• Assist with the intake process for new patients.
• Maintain accurate, organized records.
• Use computers, internal systems, and agency software efficiently.
• Identify growth opportunities to expand Axzons' presence in the community.
• Support office operations as needed.

Qualifications & Skills

• Fluent in spoken and written Spanish (required).
• Basic/intermediate English communication, spoken and written (required).
• Excellent communication and people skills.
• Sociable, conversational, and relationship-oriented.
• Strong focus on goals, organization, and patient-census growth.
• Able to work independently and as part of a team.
• Comfortable with computers: email, document handling, and internal systems.
• Prior homecare, patient coordination, or customer service experience preferred but not required.

Benefits

• Paid time off